Overview
- We currently ship to the contiguous United States (lower 48 states)
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Free standard shipping
- Handling time: 1–2 days Mon – Fri
- Transit time: 5–7 days Mon – Fri
Shipping Coverage
We currently ship to addresses within the contiguous United States (lower 48 states) only.
Alaska & Hawaii: We do not offer standard checkout shipping to Alaska or Hawaii. If you are located in these states, please contact us directly for a custom shipping quote or arrange shipment to a California freight forwarder of your choice.
At this time, we do not offer international shipping.
Shipping Costs
Free standard shipping + Free White Glove Delivery (residential addresses in the lower 48 states)
There are no hidden fees or surprise charges at checkout..
Processing Time
All orders are processed within 1 to 2 business days (Monday through Friday). Orders are not processed on weekends or U.S. public holidays.
Transit Time
Once shipped, orders typically arrive within 5 to 7 business days, depending on your location. We ship Monday through Friday. Weekend delivery is not available.
Total estimated delivery time: 6 to 9 business days (processing + transit).
Carriers Used
We use reliable shipping carriers including UPS, FedEx, DHL, and USPS, based on your location, order size, and weight.
Tracking Information
Once your order ships, you will receive a confirmation email with a tracking link.
You can track your order by entering your tracking number on the carrier's official website.
Delivery Issues
If your package is lost, delayed, or arrives damaged, please contact us as soon as possible. We will work with the carrier to resolve the issue and ensure you are taken care of.
Contact Information
Luxury Outdoor Outlet / Stackwill Ventures
Email: sales@luxuryoutdooroutlet.com
Phone: +1 (833) 589-6885
Address: 613 Silvercomet Dr, Knightdale, NC 27545
Customer Support Availability: Monday – Friday: 9:00 AM – 6:00 PM (EST)