The Palazzo Collection uniquely blends high function with a bit of drama. Sculptural arabesque details adorn the generous seating options featured in both cushion and sling. Palazzo is influenced by European architecture and exudes authenticity with its lightness, elegance, and curving ornamentation.
CUSHION WELT & BUTTON OPTION- Palazzo Cushion is available to order with an optional welt and button treatment
by selecting a coordinating fabric for the actual welt and button.
TO ORDER, first select the base cushion fabric for the cushion, followed by the coordinating fabric for the welt,
followed by the coordinating fabric for the button. EXAMPLE: 5404 / 5408 / 5408 In this example, the base cushion
fabric is 5404 followed by the welt fabric 5408 and the button fabric 5408. IF only one fabric is selected when ordering,
this will serve as the base, welt and button fabric.
Specifications
Arm Height (in)
24.5
Seat Height (in)
20.5
Width (in)
77
Depth (in)
35
Weight (lb)
90
Weather Resistant
Yes
Shipping Coverage
We currently ship to addresses within the continental United States.
Many of our products ship via LTL freight directly from our manufacturing partners.
Shipping timelines vary by product and SKU based on manufacturer lead times, production schedules, and freight carrier availability.
Estimated delivery timelines, when available, are displayed on individual product pages or provided after an order is placed.
Alaska and Hawaii are excluded from standard checkout at this time.
Freight Shipping
All freight-eligible products ship via Residential LTL Freight.
Orders under $2,500 incur a $199 flat-rate freight charge.
Orders $2,500 and above ship with free freight, including complimentary White Glove delivery where applicable.
Freight carriers will contact the customer directly to schedule delivery.
Delivery is typically curbside unless White Glove service is included.
Order Processing & Fulfillment
Orders are transmitted to our manufacturing partners after purchase.
Lead times vary by product and SKU and are not guaranteed.
Tracking information is provided once the order ships.
Important Notes
Someone must be present to accept freight deliveries.
Delivery appointments missed or refused may result in additional fees.
We will review your request and provide return instructions
The return address will be provided only after your return has been approved
Please do not send any items back without prior authorization
Ship your item back using a trackable shipping method
Once received and inspected, your refund will be issued
Refund Timeline
Refunds are processed within 10 days of receiving the returned item. Refunds are issued to the original payment method.
Return Shipping Responsibility
Customers are responsible for the cost of return shipping unless the item is damaged or defective upon arrival.
Exchanges
We accept exchanges for eligible items. Please contact us to start an exchange request.
Order Cancellations
You may cancel your order if it hasn’t been shipped yet. Once shipped, cancellations are no longer possible and the order must be returned after delivery.
Restocking Fees
We do not charge restocking fees on returned items.
Customer Support Availability: Monday - Friday: 9:00 AM - 6:00 PM (EST)
We strive for optimal customer satisfaction. Our customer service team is available to assist you through the contact details provided above or by using the contact form below. Your feedback is highly valuable to us. We aim to respond within 48 hours.
