OW Lee Monterra Dining Arm Chair

Product Description

The O.W. Lee Monterra Dining Arm Chair reflects the collection's blend of Southwestern warmth and Mediterranean influence through handcrafted detail and rich texture. Its decorative wrought iron frame and supportive design create a timeless outdoor dining chair that brings Old World character to inviting outdoor dining spaces.

O.W. Lee is renowned for its exceptional quality, supported by an industry-leading warranty. Our frames are covered by a 20-year structural warranty, and the finish is guaranteed against fading, blistering, and peeling for 5 years. Cushions and fabrics are also backed by a 5-year warranty.

With a selection of 10 elegant frame finishes and over 100 fabric options, including 16 sling fabrics, customers can easily customize each piece to seamlessly complement their individual style.

Product Specifications

Warranty Information

Dimensions & Weight

Shipping Coverage

We currently ship to addresses within the continental United States.

Many of our products ship via LTL freight directly from our manufacturing partners.

Shipping timelines vary by product and SKU based on manufacturer lead times, production schedules, and freight carrier availability.

Estimated delivery timelines, when available, are displayed on individual product pages or provided after an order is placed.

Alaska and Hawaii are excluded from standard checkout at this time.

Freight Shipping

We offer free freight shipping (curbside delivery) to all addresses in the lower 48 states. Freight carriers will contact the customer directly to schedule delivery.

Order Processing & Fulfillment

Order processing typically takes 1-3 business days.

Once your order is processed and ready to ship, you will receive a shipping confirmation email with tracking information.

Tracking information will be updated as your order moves through the fulfillment process.

Delivery timelines vary based on product type and freight carrier availability.

Overview

• Returns accepted within 30 days of delivery
• Refunds processed within 10 days of receiving return
• No restocking fee
• Customers pay for return shipping
• Exchanges accepted

Refund Eligibility

We accept returns for items that are:

• In original condition
• Unopened and unused
• In original packaging
• Returned within 30 days of delivery

Time Frame for Returns

Return requests must be submitted within 30 calendar days from the date of delivery.

What the Refund Process Looks Like and How to Request a Refund

Contact us at sales@luxuryoutdooroutlet.com or call +1 (833) 589-6885

• We will review your request and provide return instructions
• The return address will be provided only after your return has been approved
• Please do not send any items back without prior authorization
• Ship your item back using a trackable shipping method
• Once received and inspected, your refund will be issued

Refund Timeline

Refunds are processed within 10 days of receiving the returned item. Refunds are issued to the original payment method.

Return Shipping Responsibility

Customers are responsible for the cost of return shipping unless the item is damaged or defective upon arrival.

Exchanges

We accept exchanges for eligible items. Please contact us to start an exchange request.

Order Cancellations

You may cancel your order if it hasn’t been shipped yet. Once shipped, cancellations are no longer possible and the order must be returned after delivery.

Restocking Fees

We do not charge restocking fees on returned items.

Contact Information

Luxury Outdoor Outlet/ Stackwill Ventures

Email: sales@luxuryoutdooroutlet.com

Phone: +1 (833) 589-6885

Address: 613 Silvercomet Dr, Knightdale, NC 27545

Customer Support Availability: Monday - Friday: 9:00 AM - 6:00 PM (EST)

Luxury Outdoor Outlet/ Stackwill Ventures
Email: sales@luxuryoutdooroutlet.com
Toll-free: +1 (833) 589-6885

Address: 613 Silvercomet Dr, Knightdale, NC 27545

Customer Support Availability: Monday - Friday: 9:00 AM - 6:00 PM (EST)

We strive for optimal customer satisfaction. Our customer service team is available to assist you through the contact details provided above or by using the contact form below. Your feedback is highly valuable to us. We aim to respond within 48 hours.